Frequently Asked Questions

How do I get setup?

You’ve already taken the first step by installing the SoapBox app! The next step is to ensure the SoapBox channel tab is installed.

You can add the SoapBox channel tab to any team channel by clicking the + icon next to your tabs and searching for SoapBox.

Is SoapBox going to spam my team once I install it?

Nope! SoapBox will only interact with the people you tell it to. To set up a team meeting, ensure the SoapBox app is installed for your team. Afterwards, add the SoapBox channel tab to any channels you would like to add a team agenda to.

Apparently I can’t add tabs to a channel. What do I do?

You can only add tabs to channels that have enabled team members to do so. If you can't add a tab, then talk to your team owner.

How much does it cost?

We are currently in a beta stage with this product, so it is free to use! Our one ask is that you give us as much feedback as possible so we can continue to shape this product into something you want to use every day.

How do I give feedback?

We are so thrilled to receive your feedback! We want to build a product that fits seamlessly into your daily life, a life where it becomes easier to give and receive feedback than not do anything at all. Help us build that tool for you by emailing us your feedback to help@soapboxhq.com.

I have more questions, how do I ask them?

Check out our support articles to learn more about SoapBox for Microsoft Teams.

Email us at help@soapboxhq.com and we’ll get back to you as quickly as we can with some answers.